Amazon order management, inventory sync, FBA inbound, Buy Shipping, returns and settlement reconciliation — the whole Amazon operation next to every other channel you sell on, on an app Amazon approved and listed in its Selling Partner Appstore.
Rilk is an approved, listed app in Amazon’s Selling Partner Appstore, the public directory of Amazon-approved seller tools. Getting there took the better part of a year — building started in October 2025 — and multiple rounds of Amazon review, including the Appstore listing review and a data security assessment under Amazon’s Data Protection Policy. Access to buyer names and shipping addresses is a restricted Amazon role, granted only after that assessment; Amazon granted Rilk that role — Direct-to-Consumer Shipping — on 24 August 2026. That is not a credential casual integrators have, and it is one of the reasons Rilk’s Amazon integration goes deeper than tools built on public-tier developer access alone.
Orders land as Amazon places them, usually within seconds, with a scheduled catch-up sweep behind that so a missed message never loses an order. Inventory stays in lockstep across every channel: sell three units anywhere and the Amazon listing drops by three, so one pool can safely feed Amazon, Walmart, eBay, Shopify, and Back Market without overselling.
Packing, placement, partnered carrier, delivery window, box labels, and bill of lading, with the units you send tracked through transit until Amazon actually receives them — sent, in transit, and received are three different states, kept apart.
Rates for merchant-fulfilled orders priced next to UPS, FedEx, USPS, and DHL. Multi-box orders buy every label in one shipment, and a void cancels the whole thing rather than box one. Flat-rate services that do not actually fit the box are filtered out before you can buy a label the parcel cannot legally ship in.
Every referral fee, FBA fee, refund, and promotion is matched to the order and unit that produced it, so the fee number on a sale is the one that hit your bank, not an estimate off list price.
Return reason, label cost, who paid for it, and the claim’s state — then handled on your dock as restock, re-grade, or write-off.
Enter an ASIN and Rilk pulls brand, model, storage, colour, package weight, and dimensions off Amazon’s catalogue — the same dimensions your carrier rates are quoted from.
Yes. Merchant-fulfilled stock draws from your shared warehouse pool, and FBA stock is tracked separately through its own lifecycle — on your shelf, in transit to Amazon, and received at Amazon. Creating Multi-Channel Fulfillment orders is not built; those are set up in Seller Central.
Yes. For merchant-fulfilled orders Rilk shows the Amazon Buy Shipping rate next to your own UPS, FedEx, USPS, and DHL rates. Multi-box orders buy every label under one shipment, and flat-rate quotes are filtered out for boxes that are not actually that container.
Line by line. Before the settlement arrives an order carries Amazon’s estimated fees; when it posts, each referral fee, FBA fee, refund, promotion, and reimbursement is matched to the order and unit that produced it, and the real Buy Shipping label price is recorded as the shipping cost.
Stock reserved against picked orders is subtracted from what is sellable, a per-channel safety buffer you set for Amazon comes off the top, a maximum listed quantity caps what Amazon is ever told, and where two of your SKUs sit on the same ASIN, the loser is pushed to zero.
One stock pool that both listings draw from, one order inbox, and one profit number that reads both settlements — free to connect Amazon, Walmart, eBay, or Shopify, with stock sync on Pro and no per-channel fee on any plan.
Free tier, no credit card required.