Amazon order management: from the sale to tracking on Amazon, without opening Seller Central
Amazon orders land in Rilk usually within seconds of the sale, in the same screen as your Walmart, eBay and Shopify orders. Rilk tracks the ship-by date, handles the buyer who cancels, buys the label and sends the tracking back to Amazon on its own.
Want to know what an Amazon order really makes you? The free Amazon Profit Calculator works it out in your browser. No sign-up.
What does an Amazon order really make you?
Before you move anything, check your margins with the free Amazon Profit Calculator. Put in a sale, FBA or seller-fulfilled, and see the commission, the fees, shipping, packaging and kitting cost, and what is left. It runs in your browser, free.
In Rilk the same math runs on every real order, with Amazon’s actual fees once the settlement posts.
Orders in within seconds
Amazon tells Rilk the moment an order is placed or changes, so new orders usually show up within seconds. An hourly sync runs behind that as a safety net, so a missed message never means a missed order.
Connect Amazon and the first sync runs right away. Your open orders are in before you finish setting up.
Everything you need to ship it right
Each Amazon order comes in with what decides how you ship it:
Buyer cancellations handled for you
When a buyer cancels before you ship, Rilk picks it up and cancels the order on its own. If the order was already picked, the units go back to their bins first, so your stock count stays right.
Need to cancel one yourself? Cancel it in Rilk and Amazon is told. An order that already shipped is never cancelled.
Label and tracking from the order
Buy the label with Amazon Buy Shipping or on your own UPS, FedEx, USPS and DHL accounts, rate-shopped side by side. The tracking goes to Amazon as soon as the label is bought, no upload and no end-of-day batch.
Multi-box orders send tracking for every package. If Amazon rejects the package-level update, Rilk resends it for the whole order so the order still shows shipped.
Buyer data handled the way Amazon requires
The buyer’s name, address and phone are cleared from Rilk 30 days after Amazon confirms delivery, or 60 days after shipping if no delivery scan ever comes. Nobody has to remember to do it.
More than one Amazon account
Run more than one Amazon seller account from one Rilk login on Ultimate, each in its own company, with its own stock and orders.
Frequently asked questions
How fast do Amazon orders show up in Rilk?
Usually within seconds. Amazon notifies Rilk when an order is placed or changes, and an hourly sync catches anything a notification missed.
What happens when an Amazon buyer cancels?
If the order has not shipped, Rilk cancels it on its own and puts any picked units back in their bins. Shipped orders are never cancelled.
Does Rilk send tracking back to Amazon?
Yes. Tracking goes to Amazon as soon as the label is bought, for every package on a multi-box order, whether the label came from Amazon Buy Shipping or your own carrier account.
How do I work out profit on an Amazon order?
Use the free Amazon Profit Calculator: commission, fees, shipping, packaging and kitting cost, and margin, for FBA or seller-fulfilled. In Rilk the same math runs on every order with Amazon’s real fees.
Which plan includes Amazon orders?
Amazon orders and labels are on every plan, Free included. Listing and stock tools for Amazon are on Pro and Ultimate. Pro is 14 days free.
See Amazon order management in your account
Free tier, no credit card required.