Marketplace payout reconciliation: match every payout to the order it paid for
Marketplace payout tracking that answers the question your inventory tool cannot: which orders have you actually been paid for. Every Amazon, Walmart, eBay, and retailer deposit matched back to the order behind it, with the ones nobody paid you for sitting in their own list.
"Did we get paid for that one?"
Money rarely arrives as the order that earned it — it arrives as a lump deposit covering hundreds of orders, minus fees, minus refunds, minus a reserve adjustment nobody can explain. So the reconciliation never really happens: the deposit hits the bank, somebody eyeballs it against a rough expectation, and it is close enough. The orders that quietly never got paid are never found — they just show up as "revenue is a bit lower than it should be."
What Rilk does
Payout reconciliation is a worklist, not a report. Every marketplace you sell on gets a card showing how much of it is verified — orders where the payout has been matched — and how much is still unreconciled, in dollars and in order count.
How payout reconciliation works in Rilk
An order ships carrying an estimated payout and profit built from the fee rates for its channel and category. It lands in the unreconciled list for its channel and starts aging against that payout term. When the payout arrives, Amazon, Walmart and eBay settlement reports are matched automatically; every other channel is reconciled by importing the remittance file or marking the orders a deposit covered. The fees on those orders are then rewritten from estimated to settled, and what is left is a short exception list — orders that went past their payout window and were never paid.
Why the paired workflows matter
Regrading and returns show up in the reconciliation list more than anything else. A unit re-graded from A to B should settle at the B price — when the settled number and the expected number disagree, that is usually a pricing rule that did not follow the grade change. And because a return deduction is matched back to the order it came from, a return resolved months ago that still pulls money out of a deposit is traceable instead of an unexplained line at the bottom of a settlement.
What's included
Frequently asked questions
Which channels reconcile automatically?
Amazon, Walmart, and eBay. Their settlement and payment reports are read and the orders they cover are matched and verified with no action from you. Every other channel reconciles by importing the remittance file the retailer sends, or by marking the orders a deposit covered.
What if the retailer's file uses its own order numbers?
That is the normal case and it is handled. An imported row matches on your Rilk order number, the channel's own order id, the marketplace order id, or the customer reference — whichever the file happens to carry.
Does reconciling change the profit number on the order?
Yes, and that is the point. Before reconciliation the fees are estimates. Once a settlement lands, the real commission and fulfillment charges replace them and the profit on that order is what actually happened.
See Marketplace payout reconciliation in your account
Free tier, no credit card required.