Phone regrading software: device grading, repair costs, and per-unit profit for refurbishers

Refurbished electronics inventory software with grading built in. When a unit comes back or comes in as B-stock, change its condition, log the parts and labour that went into it, and relist it at the right price — per-unit profit follows the unit.

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The spreadsheet problem

A unit comes back with a cracked screen, gets a part replaced and a "Grade B" sticker, and goes back on a shelf. When it sells six months later, the inventory system still thinks it is the original A-grade unit at the original cost, so the P&L is approximate and every decision built on it is approximate too.

Condition isn't a column — it's a workflow. A unit's grade can change two or three times over its life, and none of that survives a spreadsheet or a year-end audit.

What Rilk does

Every physical unit has its own record. When you change the condition, log a service cost, or move it between locations, that history is attached to the unit and persists for the unit's entire life.

Condition grading workflow — A / B / C / D (or whatever scale fits your business), with audit trail of every change

Service cost capture per unit — parts, labor, time — billed to the specific serial number

Re-listing at the new grade on the channels and price points that match its new condition

Per-unit profit and loss that reflects the regrading workflow, not a model-level estimate

Multi-step refurbishment workflows — inspection, repair, testing, repackaging, back to active inventory

Serial-level tracking so you always know which specific unit went out the door and what it cost to get it there

How it changes your day

A tech scans the serial on a tablet at the bench, logs the parts and labor against that specific unit, and changes the grade — the cost basis updates automatically, so when the unit sells the per-unit profit is calculated from the real cost, and a per-serial-number report is available any time. Refurbished units get their own segment in the reporting, so which models earn back their service cost and which don't stops being a gut call.

What's included

Serial-level inventory tracking across every channel

Condition grading with a configurable scale (A/B/C/D, or yours)

Service cost capture per unit — parts, labor, time, notes

Multi-step refurbishment workflows with audit trail

re-listing tools that re-publish a regraded unit at its new condition

Per-unit P&L that reflects the full lifecycle, including all service costs

BackMarket integration so B-grade and C-grade units can be listed where the buyers are

Refurbisher reporting: re-return rate by technician, margin by model, sell-through by grade

Frequently asked questions

What is device grading software?

A system that records the condition of each physical unit — A, B, C, D, or your own scale — with an audit trail of every change, and that ties service costs and resale price to that grade. In Rilk the grade lives on the serial, so it survives returns, re-listing, and year-end audits.

Is Rilk only for phone refurbishers?

No. Phones are the most common case, but the same workflow runs laptops, tablets, consoles, cameras, and any serialized consumer goods.

Where can I sell graded units?

Back Market with A/B/C listings, Amazon Renewed, eBay refurbished categories, and your own store — from one graded stock pool, so a B-grade unit listed in three places sells once.

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