Rilk wasn't designed in a strategy deck or a venture pitch. It was built by sellers — multi-channel resellers and refurbishers — who were paying for an inventory system, a shipping app, a returns tool, a regrading workaround, and a spreadsheet of doom.
We were spending five figures a month on software that didn't talk to each other, plus the staff hours it took to make it look like it did. And we still didn't know what our real profit per unit was — just estimates, educated guesses, numbers our accountant politely called "directional."
At some point we stopped trying to fix the stack and started writing down what we actually wanted: one platform, real-time inventory across every channel we sold on, purchase orders that captured landed cost properly, a regrading flow built for warehouses, shipping labels that printed from the same place we picked the order, and a profit number per serial we could verify against the marketplace settlement.
We built it for our own warehouses first, and we use it every day to run our own operations. Once it was solid enough that we'd bet our own business on it, we opened it up. That's Rilk.
Multi-channel resellers moving stock on Amazon, Walmart, eBay, BackMarket, and Shopify get one stock pool across every channel, in real time. Refurbishers and regraders get a cost basis that follows the serial through every transformation, instead of tools that assume every unit is new and identical. Manufacturers and importers buying containers direct from a factory get landed cost — freight, customs, duty, brokerage — allocated across the SKUs in the shipment, locked in the day the container clears.
International shipping is on the roadmap — more carriers, more cross-border lanes. More marketplaces too, as the operators we work with branch out, along with deeper analytics and a larger partner ecosystem of accounting, payments, and 3PL tools that plug in cleanly.