Order and inventory software for multi-client 3PLs
A 3PL that fulfills for several brands needs each client's catalog, orders and stock kept apart, and one floor that picks and ships for all of them. In Rilk each client is its own company under your account, with its own Amazon, Walmart, eBay and Shopify connections. Your team works one order list and filters it by client. Running more than one company is on Ultimate, quoted to fit.
You're probably dealing with
Here's what changes with Rilk
Each client lives as its own tenant on Rilk — their catalog, orders, inventory, and returns are cleanly partitioned, with no accidental cross-talk between clients. Order intake is automatic: each client connects their own Amazon, Walmart, eBay, BackMarket, and Shopify accounts to their tenant, and orders flow into the same fulfillment screen you're already running.
The pick-pack-ship operation runs on one screen. Pick waves group across clients when that is efficient and run client-specific when it isn't. Shipping handles UPS, FedEx, USPS, and DHL labels straight from the pack screen, in the client's branded packing slip and return address.
Per-client reporting is the part 3PLs care most about: daily volume, throughput, on-time-ship rate, return rate, exception rate — by client, by warehouse, by SKU — with saved reports that auto-deliver. Purchase orders and returns round out the operation, so new inventory lands with a real cost basis and returns triage routes per the client's policy.
Capabilities that matter most for you
A note on pricing
Rilk bills per account, and each client runs as its own company under that account, so the plan you need is set by your client count. Ultimate is custom-quoted for businesses running more than one company or selling through retailer EDI, with all platform features unlocked, a dedicated customer success manager, and priority support — most 3PLs land here. The warehouse and bin management and serial number lifecycle tracking your floor runs on come with Pro (from $999/month) and up, and every paid plan meters every order from order one — $0.30 per order shipped, $0.05 if Amazon-fulfilled — credited against the plan's monthly minimum.
Frequently asked questions
What OMS handles a 3PL with multiple brand clients?
One that keeps every client apart in the data but lets your floor work them together. In Rilk each client is its own company under your account, and your team ships from one order list filtered by client.
How does Rilk keep each client's inventory separate?
Each client's catalog, orders, stock and returns belong to that client's company. Marketplace connections are per company too, so one client's Amazon account never touches another's.
Can a client's staff log in and see only their own orders?
Yes. A user can be limited to specific companies, so a client's team sees their company and nothing else.
Which marketplaces can each client connect?
Amazon, Walmart, eBay, Shopify and WooCommerce, plus Back Market and Newegg, and retailer EDI on Ultimate. If a client sells somewhere we don't connect yet, bring it to us.
How is a 3PL priced on Rilk?
More than one company means Ultimate, quoted to fit. Every order shipped is metered at $0.30 ($0.05 if Amazon-fulfilled), credited against the plan's monthly minimum.