Integration

Chewy Dropship EDI integration: customer orders in, fulfillment and margin in Rilk

Chewy Dropship order management — single-customer dropship orders arriving through SPS Commerce, picked and shipped from your own warehouse in the same Rilk inbox as your Amazon and Walmart orders. Connecting directly instead? We'll set that up with you.

Chewy's dropship program is the other half of selling to Chewy. Instead of a wholesale PO for cases headed to a Chewy fulfillment center, you get an order for one pet parent that ships from your dock straight to their door under Chewy's name.

What you can do

Chewy Dropship orders land in Rilk as they arrive

In your SPS Commerce mailbox, each with the ship-to customer and every line on it.

Pick them with your marketplace orders

A Chewy Dropship order and an Amazon order for the same dog bed come off the same pick list.

One count across everything

The unit a Chewy Dropship order takes comes out of the same on-hand your marketplace listings sell from.

Buy the label in Rilk

UPS, FedEx, USPS, or DHL, bulky pet gear included.

Know the margin per order

Cost basis and label cost on every line, Chewy's remittance posted on the settlements screen.

What's supported

Live today via SPS Commerce — Chewy Dropship orders imported from your SPS mailbox, read-only.
Order intake with the customer's ship-to address and full line-item detail, into the same inbox as every other channel.
SKU matching by the part numbers on the order; an unmatched line is flagged for mapping, not dropped.
One stock pool with Amazon, Walmart, eBay, Shopify, and BackMarket.
Pick, pack, and labels for UPS, FedEx, USPS, and DHL — oversized and heavy pet items handled like everything else.
Per-unit cost and profit on every dropship order, reconciled against Chewy's remittance on the settlements screen.

Frequently asked questions

Does Chewy send dropship orders over EDI?

Yes. Chewy sends its dropship orders as EDI documents through SPS Commerce, and Rilk reads them straight out of the SPS mailbox.

Is Chewy Dropship different from the regular Chewy connection?

Yes. Regular Chewy purchase orders are wholesale — cases and pallets to a Chewy fulfillment center. Chewy Dropship orders ship from you to the pet parent directly.

Can a Chewy Dropship order and an Amazon order share the same inventory?

Yes — there's one count behind the SKU.

Connect Chewy Dropship and every other channel you sell on

Free tier, no credit card required.