PetSmart dropship integration: pet parent orders in, accepted, shipped and tracked
PetSmart dropship order management for pet brands. Rilk is integrated with PetSmart: it imports your PetSmart drop ship orders, accepts them back to PetSmart, sends your inventory quantity, and sends tracking once the box leaves your dock.
PetSmart.com sells far more than its stores can stock, so it has vendors ship some orders straight to the pet parent's door. The order is PetSmart's, the customer is PetSmart's, and the box comes from your warehouse.
That puts two clocks on every order: PetSmart wants it accepted quickly and shipped with tracking inside its window. Miss either and it shows up on your vendor scorecard. In Rilk the PetSmart order sits next to your Chewy, Amazon and Shopify orders, so it gets picked in the same wave instead of waiting for someone to check another portal.
What you can do
PetSmart orders arrive in Rilk
Each one with the pet parent's ship-to and every line, next to the rest of your orders.
Orders accepted back to PetSmart
Lines are confirmed to PetSmart, so an order does not sit unacknowledged while you pick it.
Inventory quantity goes to PetSmart
From one stock count across every pet channel you sell on.
Tracking goes back to PetSmart
Sent after you ship, with the carrier you used.
One stock count
The bag of food a PetSmart order takes comes out of the same on-hand your other pet channels sell from.
Margin per order
Your cost and the label cost on every PetSmart line, so you know what the program actually pays you.
What's supported
Frequently asked questions
Is Rilk integrated with PetSmart?
Yes. Rilk imports your PetSmart drop ship orders, accepts them back to PetSmart, sends your inventory quantity, and sends tracking after you ship.
Do I need to be a PetSmart vendor already?
Yes. PetSmart approves its own drop ship vendors. Once you are in the program, Rilk runs the orders.
Can I ship PetSmart orders with my Chewy and Amazon orders?
Yes. They come off the same pick list and the same stock count.
What does it cost?
There is no fee to connect it; shipped orders count at 30¢ each.
Connect PetSmart and every other channel you sell on
Free tier, no credit card required.