Walmart returns management: from Walmart’s return to a restocked unit and the right profit

Walmart returns come into Rilk on their own, matched to the order they came from, with the reason, the items and the refund amount. Receive the box, check the unit, put it back in a bin or send it through regrading, refund the buyer through Walmart from Rilk, and watch the refund land on that order’s profit when Walmart settles.

Walmart returns come to you

Rilk pulls your Walmart returns every six hours, and you can pull them on demand any time. Each return arrives matched to the original Walmart order, so you never search Seller Center for which order a box belongs to.

The return reason the buyer gave
Every SKU and quantity on the return
The refund amount, from Walmart’s own charge breakdown
The Walmart return ID
The return tracking number, when Walmart provides one

Receive, inspect, restock

When the box shows up, receive it against the return. Mark each unit’s condition (New, Used, Damaged or Defective) and put it in the bin it belongs in. It works exactly like returns from Amazon, eBay and every other channel, from the same returns screen.

Back on sale on Walmart

A unit you restock goes back into the same stock pool every channel sells from. With stock sync on for Walmart, the restocked quantity goes out to your Walmart listing with your next stock update, no separate step.

Regrading instead of restocking

Refurbishers: a return that came back used can be regraded to a different SKU instead of going back as new, with its serial and its original cost following the unit.

Refund through Walmart from Rilk

Switch on Order Refund in your Walmart API settings in Rilk and you can issue the refund to Walmart from the return itself, without opening Seller Center.

The refund lands on the right order

When Walmart settles, the refund and any fee changes are matched back to the order they belong to, so that order’s profit shows what the return really cost you, not an estimate.

Frequently asked questions

Does Rilk import Walmart returns automatically?

Yes. Walmart returns are pulled in every six hours once Walmart is connected, and you can pull them on demand. Each one is matched to its original order.

Can I refund a Walmart return from Rilk?

Yes. Switch on Order Refund in your Walmart API settings in Rilk, then issue the refund to Walmart from the return.

Does a restocked Walmart return go back on sale?

Yes. Restocked units go back into your shared stock pool, and with stock sync on for Walmart they go back out to your Walmart listing.

Which plan includes Walmart returns?

Returns are on Pro and Ultimate. Pro is 14 days free.

See Walmart returns management in your account

Free tier, no credit card required.