Walmart order management: from new order to tracking, without opening Seller Center

Walmart orders land in the same screen as your Amazon, eBay and Shopify orders. Rilk pulls them in, acknowledges them, handles the buyer who wants to cancel, buys the label and sends the tracking back to Walmart.

Orders come to you

Connect your Walmart seller account and Rilk pulls new orders in automatically through the day. Need one right now? Pull a single order by its Walmart PO number and it is there in seconds.

Switch on auto-acknowledge and every new order is acknowledged to Walmart for you, so nothing sits unaccepted while you pick.

Buyer cancellations, handled your way

Walmart buyers can ask to cancel after they order. You choose how Rilk treats that request.

Auto-approve on: the cancel goes through and the order comes off your pick list.
Auto-approve off: the order goes On Hold, your team gets notified, and the order page shows two buttons, Keep and fulfill or Cancel.
Already shipped: Rilk never touches the order. The request is flagged on the order so you can see it, and nothing is pulled back out of picking.

Label and tracking from the order

Buy the label with Walmart Buy Shipping at Walmart’s rates, or on your own UPS, FedEx, USPS and DHL accounts, and rate-shop them side by side. When the order ships, the tracking number and carrier go back to Walmart with the shipping method the buyer picked.

Ships from the right place

Your Walmart ship nodes sync into Rilk, and your shipping-template assignments sync every day, so your ship-from locations match what Walmart has on file.

One screen with every other channel

Walmart orders sit next to Amazon, eBay, Shopify and the rest. Same pick list, same scan-to-verify, same automation rules. On Pro, stock sold on Walmart comes off every other channel you switch stock sync on for.

More than one Walmart account

On Ultimate, each Walmart seller account connects as its own company in Rilk, with its own orders, listings and settlements.

Frequently asked questions

How do I connect Walmart to Rilk?

Create API keys in Walmart Seller Center, paste the Client ID and Client Secret into Rilk, and switch Walmart on. Orders start coming in on the next pull.

Does Rilk acknowledge Walmart orders for me?

Yes, when auto-acknowledge is on. New orders are acknowledged to Walmart as they come in.

What happens when a Walmart buyer asks to cancel?

With auto-approve on, the cancel goes through. With it off, the order goes On Hold and you choose Keep and fulfill or Cancel on the order page. If the order already shipped, Rilk leaves it alone and flags the request.

Is Walmart order management on the Free plan?

Yes. Walmart orders, labels and tracking are on every plan, free for your first 500 orders a month. Stock sync to Walmart is on Pro.

See Walmart order management in your account

Free tier, no credit card required.